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What eSIM is

A form of SIM card embedded directly into a mobile device that allows you to activate a cellular plan from any carrier without having to use a physical SIM card.

  • Very easy to use

    Set up your data plan by scanning a simple QR code. Activate the eSIM when you land and you’ll be connected instantly. 

  • Delivery

    After successful payment, you will receive a QR code to add your new eSIM into your device.

  • Warranty and Refunds

    We offer a limited warranty for your unused eSIM if there are any issues installing your eSIM. For more review our terms.

How does the eSIM work?

  • Check

    Make sure your mobile phone is
    compatible with eSIM.

  • Buy

    Choose your destination and
    select your data plan.

  • Install the QR

    Activate your plan using the
    QR code from email.

FAQ

Can I use the eSIM service?

  • Dial *#06# on your phone to access the device info. If it displays the EID letters and a 32-digit number, your device is eSIM compatible.
  • Also please note our eSIM also is not available on locked handsets/devices.

How to purchase Our eSIM service and add it to your iPhone/iPad?

By taking easy steps as below, our eSIM makes your iPhone/iPad the truly global device:
1. Purchase the eSIM data package on this website and get the QR code by email (before your using).
2. Go to your iPhone/iPad [Settings] > [Cellular].
3. Tap on [Add Cellular Plan].
4. Use your iPhone/iPad to scan the QR code that we provided.
5. Choose [Continue] and get the mobile data plan.
More questions about Dual SIM (with an eSIM), please check these images/videos, or the official document on Apple's website: https://support.apple.com/en-us/HT209044

Should I switch on Data Roaming when using eSIM?

Yes. Please make sure that Data Roaming is on. Please go to "setting"-"Cellular" and turn on "Data Roaming" . Please also remember to turn it off after use.

Are voice call and SMS services included?

The eSIM is data-only and does not come with local phone number. It only allows the use of mobile data, so you cannot receive or send calls or SMS.

If I lost my eSIM QR code, what can I do?

You will not be able to check your data usage now. The feature will be added later. Currently you might go to [settings - cellular] on your iPhone/iPad to find out how much cellular data that you're using.

I deleted my eSIM plan. Can I reinstall my eSIM card?

Unfortunately no, it is not possible. Each QR code can be scanned only once.

How do I install the eSIM on my phone?

For iPhones see: https://support.apple.com/en-us/HT209044

For Samsung see: https://www.samsung.com/my/support/mobile-devices/using-your-galaxy-smartphones-with-esim/

How long is my eSIM duration?

The QR code is valid for 30 days, so it's essential to initiate activation and usage within that timeframe.

Can I keep my WhatsApp number?

Of course you can, and you don’t need to make any settings and keep your contacts and conversations.

When does my eSIM data plan start?

Your data plan starts when you activate your plan, not from the time you scan the received QR code and add it to your device.